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Help Center
Your one stop shop for streaming seamlessly.
Easy account set up
Initial setup with Bluetooth speakers
This video provides a step-by-step guide on pairing your Bluetooth speakers and optimizing your device’s audio output to enjoy a seamless listening experience.
For more FAQs click here.
Initial setup with hard wired speakers
Experience crystal-clear audio with a wired connection. Learn how to connect your speakers and optimize your device’s audio output for the best sound quality.
Initial setup for Airplay connected speakers
Learn how to connect your Apple device to AirPlay speakers and optimize your device’s audio output for a seamless listening experience.
Seamless streaming from a mobile device
If you are streaming from a mobile device, learn how to optimize your device’s settings for an uninterrupted streaming experience.
More information here.
Customize your streaming experience
Save your favorites
To unlock The Stream’s full potential learn how to use the advanced features. ———————————————
More information here.
Adding users & zones
A guide to adding new users to your account and managing multiple users, devices and playback zones
More information here.
Get creative
Discover how to create your own playlists suited to your client needs.———————————————
More information here.
We are here to help
DIY Support
Find quick fixes and solutions to common questions in our FAQs. Or speak to Myndguide our 24/7 online assistant, who is on hand to help you get the most from The Stream. Available in the bottom right of the streaming platform.
Ideas and feedback
We love to hear from our users, so if you have an idea or some feedback please share it here.